FAQ's

How does temperature affect flowers?

Heat causes flowers to respire at a higher rate and so fade; the cooler the room or location they're in, the longer they will last. However, cold or draughty conditions may cause petals to dry out too. A moderate, sheltered position is best.

Why cut stems at a 45' angle?

Between the flower shop and your house, stems will dry out. By re-cutting them at an angle, you are removing dry fibre and ensuring a wide surface to take up fresh water. Putting stems into water while cutting them helps them to absorb even more water, and so stay fresh longer.

What's the point of flower food?

It contains three additives which nourish flowers and deter bacteria:

• sugars to feed the blooms and encourage buds.
• biocides to kill the fungi, yeasts and bacteria.
• acidifiers to encourage water to rise up flowers' stems.

Does lemonade, coins, bleach or aspirins make flowers last longer?

No. if anything, they might encourage the growth of bacteria.

Can I specify a delivery time?

Yes, we can only guarantee that your flowers will be delivered on the date of delivery a 1hr window for example between 11am and 12pm.

How will I know that you have received my order?

Should you require confirmation, this can be done either via the telephone / email or text message.

Do you deliver at the weekend?

Yes, except on seasonal days, ask for details.

Can I order champagne or gift sets without ordering flowers?

Yes

How do I cancel flowers?

Cancellations must be made at least 48 hours before delivery for a refund, but deposits will be lost.